Refund policy

Policies

Return & Refund Policy

At Seductive Playground, your satisfaction and safety are our top priorities. Please review our return and refund policies carefully before making a purchase:

No Returns on Certain Items

  • All clothing items and used toys are FINAL SALE. For hygiene and safety reasons, we do not accept returns or exchanges on these items.

  • We will not issue refunds or accept returns for items that have been worn, used, or opened.

Defective Product Policy

  • If your product arrives damaged or non-functional, please contact us within 7 days of receiving your order.

  • We will issue a refund or replacement for items that are found to be defective before use.

  • To qualify, you must provide:

    • Order number

    • Description of the issue

    • Photo or video evidence of the defect

Send your request on the contact page.